Contact Information

This page explains how customers, consumers, regulators, service providers, and other parties may contact KINGSMONTT regarding orders, returns, privacy, legal, and customer support matters.

1. Customer Support

For general customer support, order questions, product enquiries, account questions, checkout issues, delivery questions, or website support:

Email: support@clothingkingsmontt.com

2. Returns, Refunds, and Product Issues

For returns, refunds, exchanges, damaged items, defective items, incorrect products, missing products, or product description concerns:

Email: support@clothingkingsmontt.com

Returns and exchanges may be requested within 30 days of receiving your order. Please include your order number, full name, email address used at checkout, product name, reason for contacting us, and photos where relevant.

3. Privacy Requests

For privacy questions, access requests, correction requests, consent withdrawal, or privacy complaints:

Email: support@clothingkingsmontt.com

4. Business Address

KINGSMONTT
28 Pirrie St, The Gap QLD 4061
Australia

5. Return Address

Do not send products back without prior return authorization. Return instructions and the applicable return address will be provided after your return request is reviewed.

6. Response Time

We aim to respond to customer enquiries within 1 to 3 business days. Response times may be longer during peak periods, holidays, carrier disruptions, or when additional investigation is required.

7. Order Processing and Delivery Enquiries

Orders are processed within 1 to 5 business days after payment is confirmed, and estimated delivery is 8 to 18 days after processing is complete, worldwide.

If your order falls outside these timeframes, contact support@clothingkingsmontt.com with your order number and we will review the shipment with the carrier.

8. Information to Include for Order Support

• Order number;
• Full name used at checkout;
• Email address used at checkout;
• Shipping address;
• Product name or SKU if available;
• Clear description of the issue;
• Photos or screenshots where relevant.

9. Legal and Compliance Enquiries

For legal notices, compliance questions, intellectual property concerns, or formal communications, contact support@clothingkingsmontt.com and include "Legal/Compliance Enquiry" in the subject line.

Formal legal documents may require delivery through legally recognized methods and may not be accepted by ordinary customer service email unless permitted by law.

10. Consumer Protection Concerns

If you have a consumer protection concern, contact us first so we can review and respond. Nothing on this page limits any right you may have to contact an applicable consumer protection authority, regulator, court, tribunal, payment provider, or other body available under law.

11. Primary Contact Details

Business name: KINGSMONTT
Customer support email: support@clothingkingsmontt.com
Returns email: support@clothingkingsmontt.com
Privacy email: support@clothingkingsmontt.com
Business address: 28 Pirrie St, The Gap QLD 4061, Australia