Shipping Information

Everything you need to know about how and when your KINGSMONTT order arrives.

Processing Time

1 to 5 business days. After your payment is confirmed, we verify the order, run quality control, and package your items. Business days are Monday to Friday, excluding public holidays.

Delivery Time

8 to 18 days after processing. Total time from order placement to delivery is generally 9 to 23 days.

Delivery estimates are not guaranteed dates. Timeframes vary by destination, carrier performance, customs processing, weather, holidays, and peak seasons.

Where We Ship

We ship worldwide, subject to product availability, carrier service availability, and shipping restrictions. Available options are shown at checkout.

Shipping Rates

Rates are displayed at checkout and may depend on destination, shipping method, product type, order value, and carrier availability. Free shipping promotions, when offered, may require a minimum purchase or exclude certain locations and products.

Tracking Your Order

When your order is dispatched, we send a shipping confirmation email with tracking information where available. Tracking is updated by the carrier and may take time to appear after shipment.

Customs, Duties, and Import Taxes

For international orders, customs duties, import taxes, brokerage fees, and handling fees may be assessed by destination authorities or carriers. Unless stated otherwise at checkout, these charges are the customer's responsibility.

Split Shipments

Orders with multiple items may arrive in separate parcels depending on availability, fulfillment location, packaging requirements, or carrier services.

Address Accuracy

You are responsible for providing a complete and accurate shipping address. We are not responsible for delays, failed deliveries, or lost parcels caused by incorrect or incomplete addresses.

If you spot an error, write to support@clothingkingsmontt.com immediately — changes cannot be guaranteed once an order has been processed or dispatched.

Delays, Lost Parcels, and Damage

If tracking has not updated for an unusual period, if a parcel shows as delivered but has not arrived, or if a parcel arrives damaged, contact support@clothingkingsmontt.com with your order number. For damaged parcels, keep the product, packaging, and shipping materials, and send photos.

Contact

KINGSMONTT
28 Pirrie St, The Gap QLD 4061
Australia
Email: support@clothingkingsmontt.com