Contact
Contact
We're here to help with orders, products, delivery, returns, and anything else related to your KINGSMONTT purchase.
Customer Support
Email: support@clothingkingsmontt.com
We aim to respond within 1 to 3 business days. Response times may be longer during peak periods, holidays, and promotional events.
Business Address
KINGSMONTT
28 Pirrie St, The Gap QLD 4061
Australia
Before You Write
Including these details in your first message lets us resolve most cases without a follow-up:
- Order number;
- Full name used at checkout;
- Email address used at checkout;
- Product name or size;
- A clear description of the issue;
- Photos, if the item arrived damaged, defective, or incorrect.
Common Questions
Where is my order? Orders are processed within 1 to 5 business days, and estimated delivery is 8 to 18 days after processing. If your order falls outside this window, write to us with your order number.
Can I return an item? Returns and exchanges may be requested within 30 days of receiving your order. Contact us before sending anything back — items returned without authorization may be refused or delayed.
Can I change my order? Contact us as soon as possible. Changes cannot be guaranteed once processing has started or the order has been dispatched.
Returns, Privacy, and Legal
All enquiries — including returns, refunds, privacy requests, and legal or compliance matters — go to support@clothingkingsmontt.com. For legal notices, include "Legal/Compliance Enquiry" in the subject line.